Welcome
Welcome to The House of Mercier, where customer service takes centre stage, and our commitment to excellence is unwavering. In a world where impersonal interactions have become the norm, we strive to redefine the BPO landscape by putting the focus back on genuine connections, both with our clients and our dedicated team of agents.​
RECRUITMENT
Welcome to Patrique Mercier Recruitment, your trusted partner in global talent acquisition. At Patrique Mercier, we specialize in connecting companies with top-tier candidates who are not only qualified for the job but are also fluent in their native language. With offices in Portugal, Spain, and Greece, we are strategically positioned to provide exceptional recruitment solutions across diverse regions, and we're continuously expanding to better serve your needs.
REAL ESTATE
At The House Of Mercier, we go beyond recruitment. We understand the importance of settling into a new environment with ease. That’s why we offer premium housing solutions tailored to our candidates, ensuring a smooth transition to their new destination. Let us take care of your accommodation needs so you can focus on your exciting new career opportunity.
ABOUT US
At The House of Mercier, we believe in a lean approach, cutting unnecessary overheads to deliver exceptional service at a cost-effective rate. Our commitment to quality is not compromised by excessive expenses, allowing us to prioritize what truly matters – creating meaningful and lasting relationships with our clients.​
What sets us apart is our dedication to fostering a positive and nurturing work environment for our agents. We understand that happy and motivated agents are the key to outstanding customer service. By investing in our team, we ensure that they are equipped with the knowledge and tools needed to excel in their roles. This not only enhances the customer experience but also creates a workplace where talent thrives and stays.​Our company is more than just a service provider; we are a community dedicated to delivering excellence.
The House of Mercier is built on a foundation of trust, transparency, and a shared passion for customer satisfaction. Join us on this journey, and experience customer service the way it should be – personal, efficient, and driven by a team that cares.Welcome to The House of Mercier – where service meets sincerity, and every interaction is an opportunity to make a lasting impression.
AREA OF EXPERTISE
Key sectors we work with
E-Commerce
Telecom Providers
Automotive Industry
Luxury Brands
Financial Platforms
Cyber Security
Aviation & Travel
Online Media
